Happy Holidays! Great Plains Industries U.S.A. offices will be closed Dec. 23rd, 24th, 25th, and Jan. 1, 2025 
SHIPPING
- All in stock items will be shipped next business day if ordered before 3pm CST.
- Expedited Orders must be placed before 1pm CST to be shipped same day.
- All orders ship from Wichita, KS via FedEx. We DO NOT ship to PO Boxes.
- GPI will advise on lead time for build to order items that are ordered.
- Please call 800-835-0113 800-835-0113 to coordinate international orders.
| SHIPPING TO | METHOD | PRICE |
|---|---|---|
| Contiguous United States | Standard (3-5 business days) | FREE (Orders $49.00 or more)* |
| Contiguous United States | Standard (3-5 business days) | $9.99 (Orders $48.99 or less) |
| Contiguous United States | Expedited (1-2 business days) | Calculated at checkout |
| Alaska/Hawaii | Standard or Expedited | Calculated at checkout |
* Some exclusions apply
RETURNS
- We accept the return of unused products for 60 days from the date of purchase. Please ensure all items are packaged securely and arrive back to us in their original, unused condition and packaging.
We reserve the right to deny any item that does not meet these requirements. - We only accept returns from purchases made directly through our website. If you’ve purchased through an authorized distributor, please contact them directly.
- Original and return shipping costs are nonrefundable, and a 15% restocking fee is deducted for any returned products.
- Once the returned product is received and evaluated, the return refund will be applied to the original order payment method.
- To initiate a return, reach out to the GPI product support team at:
- 800-835-0113 800-835-0113
- Product Support | Pumps & Fuel Meters (US & CA)
Support-Pumps@gplains.com - Product Support | Industrial Meters (US & CA)
Support-Meters@gplains.com - Product Support | International
Support-Global@gplains.com